Create and manage shipments
Start a business shipment with account pricing, saved recipients, pickup rules, and controlled order-change requests in one place.
Business Portal
Sign in
Google confirms your identity only. FY Express approval is still required before business tools open.
Email and password (existing accounts)
FY verification does not automatically enable tools or discounts.
Contact FY ExpressYour Business quote workspace
Quote accountCompare public shipping prices now. Discounts, payments and shipping tools require FY approval.
Compare shipping prices Contact FY Express fengyiexpress@gmail.com 548-332-8090
Order workbench
Manage orders
Review imported drafts, payment status, labels, pickups, and shipment progress in one place.
Batch import: available only after FY Express enables it for this Business account; every import creates drafts only.
Viewing range
Last 30 days
Search and status filters cover every order in this range, not only the current page.
Business orders will appear here after shipments are created or imported.
Claim Center
Shipment issue claims
Open a claim from an eligible submitted order. FY Express reviews the issue and routes it to the correct carrier channel.
This form records descriptions only; it does not upload files. Keep photos, the signed POD/BOL, packaging, and invoices. FY Express will contact you if documents are needed.
Separate workflows: Claims are separate from cancellation, void, and refund requests. Use the order action that matches what happened.
No shipment claims have been submitted for this account.
Pay or accumulate charges
Pay selected confirmed shipments together, or let approved charges accumulate for month-end billing. No deposit is collected; FY Express does not store card numbers.
Accumulated charges, invoice status, and payment status will appear here after FY Express confirms shipment charges.
Approved monthly accounts can accumulate confirmed shipments and pickup fees into one month-end invoice. A saved card is optional and only used after FY Express confirms billing terms.
Payment status will appear after login.
Business Balance
Loading balance
Business Balance
Use one account-scoped CAD balance for approved FY Express Business products. Ledger activity remains reviewable and account-bound.
Your balance history is available. New balance operations are temporarily paused.
Fund your balance
Choose a CAD amount and method
Refund request
Request balance refund
Active self-service refund requests must be at least CAD 100. An actual Business Balance account closure may qualify for any positive refundable amount after FY Express and administrator review.
Eligible refunds are automatically returned to the original payment method. Only payment verification exceptions require FY Express review.
Balance statement
0 entries
Account activity
Balance activity will appear here after this account is enabled.
Pickup history
Upcoming and recent carrier pickups
Review carrier confirmations here. Active pickups can be cancelled without changing the shipment label.
Scheduled carrier pickups and pickup fees will appear here.
LTL / pallet freight Get live LTL rates For Canadian pallet, skid, crate, or larger freight. Complete the shipment details to compare available rates. Live rates
Compare available LTL services with the FY Express customer price and destination GST/HST shown separately. This does not create a shipment or charge your balance.
Your LTL shipments
Open a saved shipment to check payment, carrier progress, documents and refund status.
Costs, taxes, account pricing
Orders0
Order totalCAD 0.00
HST/GST recordedCAD 0.00
Fuel / feesCAD 0.00
Base discount appliedCAD 0.00
CSV exports
Account reports for the selected period
Order reports use creation dates; payment and ledger reports use recorded event dates. All dates are UTC. Status and event-type codes are retained for reconciliation.
Includes all records in the selected period, not only this page. Missing amounts stay blank. Ledger reservations and releases are not new cash payments.
These totals come from FY Express orders saved through this business account. Duties and carrier post-audit adjustments may appear on the final invoice.
Account setup
Account capabilities
Active tools are ready now. Tools marked Requires setup must be enabled by FY Express. Planned tools are not yet available.
Pricing details
Discounts are assigned by FY Express after reviewing volume, routes, carrier mix, and billing terms.